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Governance review.

One rule holds the letter path. The rule stays; its scope narrows to the cases it was written for.

Manual benefits review
412 cases · 3.4 days median
Observation

Benefits Policy 9.4(c) requires a named reviewer for letters that state variable pay. The rule is legitimate. Its scope is not: it currently applies to every letter, not only the ones stating variable pay.

Proposed change

Encode the entitlement rule as policy. The twin shows the review changes nothing in 96% of cases; the remaining 4% follow one condition that Nexus can evaluate at intake.

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